Frequently Asked Questions
Find the answers that move your project forward.
Synergy Homes are built for real life — and we know that real life comes with real questions. Whether you’re just starting to explore your options or ready to place your order, we’re here to make sure you have everything you need to feel informed and confident every step of the way.
General
Questions
Zoning, Permitting,
and Inspections
Delivery and
Site Preparation
Choosing Your
Home
Home
Specifications
Financing Your
Home
Order Placement
and Status
Maintenance, Service, and Warranty
General Questions


Who is Synergy Structures?
Committed to quality, efficiency, and sustainability, Synergy Structures offers fully customizable designs tailored to meet each client’s unique needs and budget through an interactive design process. By harnessing cutting-edge technology and modern construction techniques, the company delivers superior results with faster turnaround times and transparent pricing.
The Synergy Structures team is made up of industry experts and visionaries from
construction, manufacturing, and technology, all driven by a shared commitment to innovation and client satisfaction. Known for its client-focused approach, Synergy prioritizes personalized service and support throughout every stage of the project. This dedication to exceeding expectations is reflected in Synergy’s diverse portfolio, demonstrating expertise and versatility across a wide range of markets and geographies.


What are Synergy Homes?


Who are Synergy Homes designed for?


Can I live in a Synergy Home full-time?


What makes Synergy Homes different from traditional construction?


Are Synergy Homes the same as mobile homes or manufactured homes?


Are Synergy Homes delivered move-in ready?


What does Synergy handle, and what am I responsible for?
Here’s the simple breakdown.
Synergy handles: manufacturing your complete, fully finished home with all interior electrical and plumbing systems installed and third-party inspected; providing engineered drawings and certification documentation for your permitting; delivering your home nationwide; placing chassis-built homes on your prepared site; and keeping you updated throughout production.
You are responsible for: verifying zoning and obtaining permits; site preparation; the foundation and craning for modular homes; anchoring or tie-downs; final utility connections by your licensed contractors; and arranging insurance. Our team walks you through each of these steps so nothing catches you by surprise.


What floor plans are available?


Where are Synergy Homes built?


Can I tour a Synergy Home before buying?
Yes! We offer three convenient ways to experience our homes:
- Visit our Sales Center at 9330 Charlotte Highway, Fort Mill, SC 29707.
- Take an in-person factory tour at our manufacturing facility, 1312 Camp Creek Road, Lancaster, SC 29720.
- Schedule a free, live virtual walkthrough via FaceTime, where our team walks you through completed homes and homes currently in production, right from our factory floor — no travel required.
ZONING, PERMITTING, AND INSPECTIONS


Do I need permits for a Synergy Home?
intended use.


What building codes and standards are Synergy Homes built to?
nationally recognized construction standards. Homes on a permanent chassis are built in compliance with ANSI 119.5, NFPA 1192, and NEC/NFPA 70. Homes installed on a permanent foundation are built as IRC modular homes (the same residential building code as site-built homes).


Are Synergy Homes inspected during construction?


Can a Synergy Home be placed on any property?


Do HOA restrictions apply?


Who is responsible for obtaining permits?


Should I check zoning before ordering?


What if my local jurisdiction won’t allow the home?
DELIVERY AND SITE PREPARATION


Do you offer delivery nationwide?


How are Synergy Homes delivered?


Are there delivery or setup fees?


What if my home is damaged during delivery?


Do I need a foundation?


Do homes that remain on a permanent chassis trailer need to be anchored or tied down?


What site preparation is required?


Is skirting included, and do I need it?


Are steps, decks, or porches included?


Who is responsible for utility connections?


How do the utility connections work?


Can a Synergy Home work off grid?


How much access is needed for delivery?


Can a Synergy Home be moved after delivery?
CHOOSING YOUR HOME


Do you offer delivery nationwide?


How are Synergy Homes delivered?


Are there delivery or setup fees?


What if my home is damaged during delivery?


Do I need a foundation?


Do homes that remain on a permanent chassis trailer need to be anchored or tied down?


What site preparation is required?


Is skirting included, and do I need it?


Are steps, decks, or porches included?


Who is responsible for utility connections?


How do the utility connections work?


Can a Synergy Home work off grid?


How much access is needed for delivery?


Can a Synergy Home be moved after delivery?
HOME SPECIFICATIONS


What materials are Synergy Homes made from?


Are Synergy Homes built to handle harsh weather?


Is heating and cooling included?


Are Synergy Homes all-electric, or can I use gas or propane?


How long will a Synergy Home last?


Are Synergy Homes insulated?


Are kitchens and bathrooms included?


What features come standard?


Do the homes include electrical and plumbing systems?
connections are completed on-site by your licensed contractors.


What sizes are available?


Are the homes energy efficient?


Can I choose colors and finishes?


Can I purchase a home unfinished, or with rough-in electrical only?
FINANCING YOUR HOME


Do you offer financing?


How does the financing application work?
the process and discuss all available lending options.


Is financing the same as a traditional mortgage?


Do you offer rent-to-own?


Can I pay in full?


How do I apply for financing?


Does financing cover delivery?


Can I insure a Synergy Home?
intended use.
ORDER PLACEMENT AND STATUS


How much does a Synergy Home cost?


How do I place an order?
- Choose your home. Select your model, elevation style, siding color, and front door color, and confirm your delivery address so we can calculate sales tax and delivery.
- Review your sales order. We’ll prepare a sales order for your review with everything clearly itemized, so there are no surprises.
- Sign your agreement. Once you approve your sales order, our team prepares and sends your Purchase and Sale Agreement (PSA) electronically, allowing you to review and execute the document at your convenience, along with your invoice.
- Submit your deposit. Your invoice includes a secure, encrypted payment link where you can submit your deposit by ACH bank transfer, credit card, or another available payment method that best suits your needs.
- We reserve your production slot. As soon as your PSA is fully executed and your deposit is received, we reserve your production slot and immediately schedule your home for production.
- Follow your home’s journey. Throughout the build process, we keep you informed with regular progress updates and communication, so you can follow your home’s journey from our factory to your property.
At Synergy Structures, we believe in transparency, straightforward communication, and delivering exceptional value every step of the way.


Can I request a quote before ordering?


How long does delivery take?


Do you have homes available for quick delivery?


Will I receive updates on my order?


Can I see my home while it’s being built?


Can I purchase multiple homes for a rental community or development?
MAINTENANCE, SERVICE, AND WARRANTY


Do Synergy Homes include a warranty?


Are appliances and components covered?


What maintenance is required?


Who do I contact if I need service?


How can I protect my investment?
Still have questions? We’re here to help.
Delivered Anywhere.
Supported Everywhere.
Through our expanding nationwide network of Authorized Dealers, Synergy Structures makes it easier than ever to purchase with confidence. Our nationwide network allows us to deliver structures efficiently across the United States while providing local expertise and personalized service in many markets.
Every structure is manufactured to our exacting standards, ensuring the same quality and craftsmanship no matter where you purchase. As our dealer network continues to grow, you'll benefit from factory-backed products, competitive pricing, responsive customer support, and experienced professionals who understand your local market. Contact us today to locate your nearest Authorized Dealer or to discuss delivery options for your location.
Experience Our Homes From Wherever You Are!
Schedule a free live virtual tour and we’ll walk you through our homes, show you the craftsmanship up close, and take as much time as you need for questions. Sessions are hosted live by our team over FaceTime, providing a
personal, unhurried, and no-travel-required experience.
Prefer to see it in person? We’d love to have you visit our manufacturing facility.

